SINARWATY; ZAMSAR, Zamsar; SABARA, Laode. Kualitas Jasa dan Kepuasan Pelanggan:Sebuah Tinjauan Literatur Sistematis (2019-2025). CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, [S. l.], v. 3, n. 6, p. 735–754, 2026. DOI: 10.62335/cendekia.v3i6.2555. Disponível em: https://manggalajournal.org/index.php/cendekia/article/view/2555.. Acesso em: 20 jun. 2026.